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SA's no.1 home-shopping retailer
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product-protection

Product protection

Happy family

Free benefits for you

As a valued HomeChoice customer, you enjoy...


FREE Delivery protection
Your goods are protected against theft, incorrect delivery and damage from the moment they leave us until they reach you. You get this benefit at NO EXTRA CHARGE!

FREE Product Replacement Protection
Your goods are protected against theft, incorrect delivery and damage from the moment they leave us until they reach you. You get this benefit at NO EXTRA CHARGE!

Purchase on credit to enjoy these free benefits for as long as you are paying off your account. Buy on cash and you’ll enjoy them for a full 30 days!

It’s so easy to claim
  • Phone us on 0861 HOMECHOICE (0861 466324), and we’ll send you a Claim Form Customers outside South Africa call +27 21 680 1300.
  • Complete the Claim Form in as much detail as possible.
  • Post or fax your Claim Form to us as soon as you can.

Important: If your goods are stolen, please immediately report the theft to the police. We will need a police case number before we can process your claim.

All documentation needed to process your claim must be sent to HomeChoice within 60 days of the claim date.

Terms and Conditions