Access to our confidential helpline

Call the helpline on 0800 100 357 to talk to professional nurses for emergency assistance and counselling.

Assault cover

Up to R5 000 per person or R10 000 per family for medical treatment of bodily injury sustained by a violent attack.

Trauma cover

Up to R5 000 per person or R10 000 per family for psychological consultations at either a public trauma centre or private institution, following a violent attack or emotionally traumatic experience.

HIV treatment

In the event of a violent assault such as rape, or accidental exposure, such as a prick from a contaminated needle, you and your immediate family have access to:
• Face-to-face psychiatric consultations.
• An HIV blood test.

If necessary, you will also have access to:
• A 30-day starter pack of anti-retroviral medication.
• A 7-day course of STI medication.
• The morning-after pill to prevent pregnancy.
• Ongoing 24/7 telephonic access to trauma and HIV counselling.