• Your HomeChoice account number, if you have one.
• The name and item code of the product you want to order.
• All your address details and contact numbers.
• Should you choose to buy on terms, we’ll also need information
  on your monthly income and expenses.

• No need to worry about transport. We’ll deliver your goods to you.
  We provide our door-to-door service in the majority of urban areas in
  South Africa.
• You’ll receive an SMS telling you when your order will be delivered.
• For your own protection, you’ll be asked for your ID book before your order is
  handed over. If we don’t deliver to your area, your order will be sent to your nearest
  Post Office and you’ll receive a delivery notification form and SMS. Make sure
  that you have your ID with you when you collect it.
• A minimal delivery fee of just 7% of your order value is charged to cover delivery. Customers from Swaziland and Lesotho will be charged an extra R100 to cover international delivery costs.

• Post your order, by insured post, to HomeChoice, Private Bag X28, CapeMail 8003. Call us and we’ll refund your postage.
• We’ll only accept used goods for return if there is a manufacturing defect.
• Our Delivery Service CANNOT accept any parcels for return.

• Debit order call 0861 466324 for more information.
• Internet banking call us for our banking details first.
• Cheque or postal order both must be made out to HomeChoice (Pty) Ltd and remember to use registered post when mailing your payment.
• Credit card please call us with your card number
• If you order by post, DO NOT SEND CASH NOTES WITH YOUR ORDER.

	R4.70	R6.20	R7.15	R7.40	R8.50	R6.60

• Use one of the 6 convenient payment points listed above to pay your monthly instalments. Remember to include the relevant payment fee, as well as your instalment amount.

Terms and conditions
Our terms and conditions comply with the National Credit Act and our interest rate is currently 34.3%. The interest rate charged on accounts in arrears will be at the maximum rate permissible by the Act. Finance charges are calculated on a daily basis, from the date that your goods are despatched. Therefore your instalment may vary slightly from the one quoted in the catalogue.

• Customers in Botswana and Namibia are NOT required to pay any government tax before collecting their
  HomeChoice parcels, we pay this amount upfront, on your behalf.
• Please note: in order to cover this amount, the instalments shown on your statement will differ slightly from the
  catalogue. (This service will be shown as an International Delivery Fee on your invoice.)
• You can pay your account, in your local currency, using any of our convenient payment points.
• Please note that customers from Swaziland and Lesotho will be charged an extra R100 to cover international delivery costs.

Any questions? Just call!  
At HomeChoice we are very serious about giving you only the very best service at all times. If you have any questions, if you are ever unhappy with the treatment you receive or if you want us to stop contacting you, just let us know. One simple call to 0861 HOMECHOICE (0861 466324) is all it takes!

The HomeChoice Customer Care Plan – there to protect YOU 
Delivery Protection: Your order is protected against theft, incorrect delivery and damage. You’ll never pay for goods that are damaged through delivery, or an order you didn’t receive! You get this benefit at no extra charge.

Product Replacement Protection: Your goods will be replaced in the event of home theft, fire damage or natural disaster. You enjoy this protection for the entire period over which you pay for your goods. That’s up to 16 months cover – at no extra charge!

Specialised Packaging: Extensive tests are conducted to ensure that our packaging conforms to the highest quality standards to protect your goods.

• We’ll process your order as soon as we get it.
• As a responsible credit provider we check with all credit bureaux to establish what other credit commitments you have.
• We then use this information to run an affordability check on your behalf! It’s a lengthy process but we make it a priority so that we can rush your goods to you and so that you can rest assured – when HomeChoice grants you credit, you can afford it!
• You’ll also get a monthly statement detailing your account, helping you to manage your money.
• We’ll keep sending you our catalogue and special offers.
• For your convenience, our customer services call centre is open Monday to Friday until 7pm and Saturdays until 1pm!